Relaxed or Premium Relaxed

Guests receive a full refund of the total booking value for cancellations made at least 24 hours before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 24 hours of local check-in date and time

Reasonable or Premium Reasonable

Guests receive a full refund of the total booking value for cancellations made at least 5 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 5 days of local check-in date and time

Guests receive a full refund of the total booking value for cancellations made at least 30 days before the local check-in date and time which is specified in the booking confirmation email
Guests receive a 50% refund of the total booking value for cancellations made at least 7 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 7 days of local check-in date and time

Guests receive a 50% refund of the total booking value for cancellations made at least 7 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 7 days of local check-in date and time

Guests receive a 50% refund of the total booking value for cancellations made at least 14 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 14 days of local check-in date and time

Guests receive a 50% refund of the total booking value for cancellations made at least 30 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 30 days of local check-in date and time

Guests receive a 50% refund of the total booking value for cancellations made at least 60 days before the local check-in date and time which is specified in the booking confirmation email
No refund for cancellation requested within 60 days of local check-in date and time